Built for the Claims That Require Experience, Persistence, and Investigation.
ClaimsRestore was built around a simple observation: healthcare organizations do not always have a billing knowledge problem. Often, they have a capacity problem.
Fifteen Years Inside the Revenue Cycle.
ClaimsRestore is led by Nicole Durham, a medical billing and revenue-cycle professional with approximately 15 years of hands-on experience resolving difficult billing issues, working aging accounts, and helping organizations recover revenue that had stalled.
Across multiple companies, Nicole has been brought into challenging A/R situations where revenue was not moving and teams needed focused recovery work.
Her standout professional achievement came when she stepped into one organization and helped recover more than $2 million in revenue in approximately two months, earning company-wide recognition for the result.
Investigate Carefully. Prioritize Intelligently. Follow Through Relentlessly.
ClaimsRestore was created to bring that same hands-on recovery discipline to organizations that know money is sitting in A/R but do not have enough focused capacity to get it resolved.
Professional experience and results described here reflect Nicole Durham’s prior career experience and are not presented as historical ClaimsRestore client results.
Current Claims Keep Coming. Old Claims Keep Aging.
ClaimsRestore exists to give yesterday’s revenue the dedicated attention it often stops receiving.
The goal is not to create more work for your team. It is to become a focused extension of the existing revenue-cycle operation.
- Work alongside billing personnel and practice administrators
- Take responsibility for a clearly defined account inventory
- Prioritize by financial impact and recovery potential
- Document unresolved barriers and recurring problems
- Measure the outcome in recovered revenue and resolved accounts
Help Healthcare Organizations Recover Revenue They’ve Already Earned.
And while doing it, identify the operational problems that allowed that revenue to become stuck in the first place.